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FREQUENTLY ASKED QUESTIONS

Covert Drones Basics

WHAT WILL MY EXPECTED RANGE BE AFTER AN ANTENNA INSTALLATION?

WHICH ANTENNA IS BETTER FOR ME TO USE?

DO YOU OFFER AN INSTALLATION SERVICE?

WHAT IS THE TURNAROUND TIME ON YOUR REMOTE INSTALLATION SERVICE?

ISN'T THIS ILLEGAL?

WHAT IS THE TYPICAL RESPONSE TIME TO A CUSTOMER INQUIRY?

WHERE ARE YOU BASED?

DO YOU SHIP INTERNATIONALLY?

HOW LONG WILL IT TAKE TO GET MY ORDER?

WILL MY ORDER BE TRACKED?

WHERE IS MY ORDER?

HOW DOES YOUR DELIVERY PROCESS WORK?

HOW DO I CHANGE MY ADDRESS FOR DELIVERY?

WHAT IS YOUR RETURN POLICY?

HOW LONG DO I HAVE TO RETURN SOMETHING?

HOW DO I RETURN SOMETHING?

HOW WILL MY MONEY BE RETURNED?

HOW LONG DOES IT TAKE FOR MY REFUND TO BE PROCESSED?

WHAT SHOULD I DO IF I RECEIVE A FAULTY ITEM?

WHY IS MY TRACKING NUMBER NOT UPDATING?

HOW DO I ORDER?

I'M GETTING AN ERROR WHEN I'M TRYING TO PLACE MY ORDER, HELP!?

HOW DO I MAKE CHANGES TO MY ORDER?

HOW DO I CANCEL MY ORDER?

WHAT FORM OF PAYMENT WILL YOU ACCEPT?

HOW DO CUSTOMS AND DUTIES WORK?

HOW DO I CHANGE CURRENCY?

WHY WAS MY CREDIT CARD CHARGED MULTIPLE TIMES?

HOW CAN I GET THE BEST RANGE OUT OF MY ANTENNA?

CAN I INSTALL THE ANTENNA MYSELF?

WHY AM I NOT GETTING THE RANGE I THOUGHT I WOULD GET?

SHOULD I BE IN 2.4 GHz or 5.8 GHz?