Talk to a real person
We are a husband and wife team and we handle our own phones and email. No ticket queue, no call center, no script. Whether you are pricing out a kit, working through a purchase order, or checking on an order that already shipped, reach out however is easiest for you.
Call or text us
Call or text, whichever is easier. If we miss your call, leave a message and we will get back to you. We return every call and every text.
Mail and business address
Covert Drones LLC
2756 Sequoyah Drive
Haines City, FL 33844
What we can help with
Quotes and agency procurement
Formal quotes, W-9 documentation, vendor registration, and Net 30 terms for qualified law enforcement, fire, government, and business buyers. Tell us what your purchasing process needs and we will match it.
Choosing the right equipment
Not sure which platform or kit fits your mission and budget? Tell us what you are trying to do and we will give you a straight recommendation, including when the less expensive option is the right call.
Order status and shipping
Most orders deliver in 5 to 7 business days. If you have a question about tracking, delivery, or a shipment that has not moved, contact us and we will chase it down with the carrier.
Returns, coverage, and support
Questions about a return, an RMA, CPS Drone Protection, or anything after delivery. Start with us before anything else and we will get it sorted. Our full Returns policy covers the details.
Seen a charge you do not recognize? Covert Drones orders appear on card statements as COVERT DRONES LLC. Contact us first and we will sort it out quickly.
Business information
Covert Drones LLC
2756 Sequoyah Drive
Haines City, Florida 33844, United States
Phone: (863) 224-6923 (call or text)
Email: sales@covertdrones.com
In business since 2017. Real people answer the phone.