Fair question to ask before you drop a few thousand dollars. We're Covert Drones, a husband and wife operation out of Florida, and we've been selling DJI enterprise drones since 2017. When you call, a real person picks up. Usually me or my wife, not a call center.

We've put these aircraft in the hands of police departments, fire crews, search and rescue teams, surveyors, and guys running deer recovery. We're not the biggest name out there, but we know this equipment cold and we'll tell you straight what fits your mission and what doesn't. If a drone isn't right for what you're doing, we'll say so.

No, and we don't pretend to be. We're an independent reseller. We're not affiliated with DJI or authorized by them. The hardware we sell is genuine DJI, the same aircraft you'd get anywhere else.

Being independent is actually how we get you certain enterprise models faster than the authorized channel can, since their supply and lead times can be all over the place. More on what that means for your unit below.

They're unused and unflown with zero flight hours. The one thing to understand is they've been activated before resale, so DJI doesn't technically call them "new" by their strict definition.

Think of it this way. The aircraft has never been in the air, never been used, it just has its activation already done. Standard firmware, full updates, everything works exactly like it should.

Practically, almost nothing changes on your end. You'll bind it to your own DJI account the same way you would any other unit and fly it.

The activation status really only touches two things: DJI's "new" label, and warranty eligibility, which I cover right below. No flight hours, no wear, fully functional.

Yes. It binds to your account like any standard unit. If you hit a snag during setup, call us and we'll walk you through it.

Because these units are activated, they're not eligible for DJI Enterprise Care or DJI's standard US warranty programs. I'd rather tell you that up front than have you find out later.

DJI can still service and repair these as paid repairs if you ever need it, and the firmware and software side is identical to any other unit.

We offer third-party protection through CPS. It covers damage and operational issues and gives you a clear path if something goes wrong in the field. You'll see it as an option at checkout.

It's not the same thing as DJI Care and I won't tell you it is. But for a lot of our customers it does the job, especially crews flying in rough conditions. Happy to talk through whether it makes sense for how you operate.

Delivers in 5-7 business days. We lead with that because it's the thing you actually care about, when it shows up ready to fly.

Depends on the unit. Some ship from our US inventory, some come direct from our supplier based on what's available. Either way you're looking at that same 5-7 business day window.

If you want to know the origin on a specific order, just ask and we'll tell you straight.

Yes. We do a lot of business with public safety, fire, and government buyers, so we know the procurement drill. We can put together a clean quote with everything your finance team needs to process it.

We do, for qualified agencies and businesses. Reach out with what you're looking at and we'll get you set up with terms and a quote.

Standard card payment through checkout for most orders. For agencies and businesses on terms, we handle it through a PO and invoice. Not sure which fits you? Just ask.

If something's not right, reach out before you send anything back so we can sort it out and get you set up properly. We'll walk you through it and make sure it's handled the right way.

Call or message us through the contact page. Like I said, real people, not a call center. If you're trying to spec out a mission and you're not sure what you need, that's exactly the kind of call we like getting.